Shipping & Returns Policy

Shipping Policy

We are pleased to offer free standard shipping within the United States on orders over $1500.

By placing your order, you agree to all the terms outlined in our “Shipping Policies” below.

Crooked Crows processes shipping orders Monday-Friday, from 9:30 a.m. until 1 p.m. MST. Please allow 1-5 days for processing. Once shipped, your order should arrive within 3-7 business days, depending on the chosen shipping method and your location. Delivery time is calculated in accordance with business days and does not include weekends or holidays. These delivery times are estimated by the carrier and are not guaranteed. Unavoidable delay may occur due to extreme weather conditions. Delivery times should only be used as a transit average.

If your parcel is visibly damaged or does not contain the contents you ordered, please retain the package in your possession and notify us via email or phone so that we may resolve the problem.

Occasionally, an item will go out of stock before an order is assembled. In this event, you will be refunded for the out of stock item.

If you have concerns about the safety of your delivery, please contact us to apply a “Signature Upon Delivery ” option.

For Canadian orders additional charges may occur due to Governmental Department Customs Clearance. In this event, these charges are the responsibility of the recipient.

Return Policy

We strive for 100% customer satisfaction. When your order arrives, please check purchased items and contact us immediately if there are any questions or concerns. We accept returns within 14 days of purchase for refund shipping senders responsibility, insurance recommended. Please note that we do not refund custom blends of any kind.

For a limited time only - free shipping on all orders!